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TroubleshootingRSS

Horizon View Troubleshooting

Troubleshooting connectivity issues between the agent, client, and connection server in VMware Virtual Desktop Manager (...

Symptoms While deploying a pool, virtual machines are stuck with a status of Customizing on the Virtual Machines tab Connection to the virtual desktop fails You receive this popup message:The connection to the remote computer ...
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Horizon View 5.2: Resize PCoIP Desktop Black Screen

Today, I had a small issue with a Manual Dedicated Horizon View 5.2 PCoIP Desktop Pool for access to a Management Windows 7 VM and I was scratching my head for a while trying to figure this one out. Essentially, I could connect without any issues via the ...
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Resolving the Blast Protocol Failure Issue with Horizon View 5.2 (Wahl Network)

One of the new features packaged with VMware Horizon View 5.2 is the ability to provide desktop access by way of the Blast protocol with HTML5. This gives you three major methods to connect users to their desktops: PCoIP, RDP, and Blast. Horizon View HTML ...
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EUC5291 - Horizon View Troubleshooting: Looking under the Hood VMworld Session 60:32

one of the most popular EUC sessions at VMworld! Learn from VMware's best field troubleshooters on how to identify common and key issues with VMware View.

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VMworldTV: VMworld 2012: Session EUC2005 - Troubleshooting VMware View: Looking under the Hood 55:53

In this session you will learn how to troubleshoot VMware View™ from some of the best field troubleshooters. You will learn how to identify the failure domain and obtain clues that point to root causes and how to resolve problems quickly and efficiently. ...
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Troubleshooting USB redirection problems in VMware View Manager (1026991)

USB redirection in a View client fails to make local devices available on the remote desktop Some devices are not available for redirection in View client

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Troubleshooting and Frequently Asked Questions for space reclamation in VMware Horizon View 5.2.x (2039907)

View desktops do not reclaim space when you have enabled the space reclamation feature in VMware Horizon View 5.2. Space reclamation does not work in VMware Horizon View 5.2.

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PCoIP Disconnection Codes (2012101)

The PCoIP log files contain several codes that can reveal the root cause of a session disconnect.   This article provides a list of codes and their description.

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VMware View and PCoIP Connecting with Black Screens - Increase Video RAM

Recently, after a View upgrade, I had problems connecting to my VMware View desktops. I would try to connect to my VMs but I was met with a black screen. The login screen would never show up and I had no idea because it was working fine before.

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Quick Bash script for investigating reasons for NTP time drift on Linux VMware guests

I recently received a help desk ticket asking me to investigate the reason why a large number of RedHat VMware guests were not keeping their clocks in sync.  The Linux administrators were very confused, as the NTP service was running on the guests in ...
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VMware Horizon View PowerCLI Commands Fail After Updating to Version 5.2

After updating my View environment to version 5.2, I noticed that my PowerCLI scripts that I run on the View Connection Server keep failing. After looking into the issue I found that each script execution fails when trying to load the snap-in for View Pow ...
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Black boxes around application fields in VMware View PCoIP session

One of my customers had some pretty annoying display errors inside VMware View PCoIP sessions when connecting to a Windows 7 desktop. As a picture is worth a thousand words here is an example of the problem: The solution to this problem was ....

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Troubleshooting: MS Lync 2013 with View Integration (myvirtualcloud.net)

Following up on the announcement for Microsoft Lync 2013 with Horizon View support I have been asked to cover a little bit more on how to stand up and troubleshoot the solution. If you are not yet familiar with the solution make sure you read my article ...
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Horizon View 5.2 Common HTML5 Access Issues

I run into a number of minor issues when I was configuring Horizon View 5.2 HTML access, so thought it would be a good idea to get my frustrations, I mean fixes down in a blog post.

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